As a Sr. Solutions Architect at AWS, I build technical relationships with customers of all sizes and operate as their trusted advisor, ensuring they get the most out of the cloud at every stage of their journey. I make recommendations on security, cost, performance, reliability and operational efficiency to accelerate their challenging, mission-critical projects.
 

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As Sr. Technical Account Manager, I focus on provide technical guidance to top tier AWS customers. I help customers improve their operational health while reducing cost and complexity. Next to that I uplift customer capabilities by providing tailored workshops and product deep-dives.
 

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In the position of Technical Executive I am responsible for overseeing the day to day IT operations for some of our top clients. To ensure that the organization’s IT technology works efficiently I strongly focused on identifying waste and eliminating it from the IT processes. By automating standard changes, deployments and a large part of the incident management process the operational FTE requirements are strongly reduced while NPS increased. The global, multi-site IT environment consists of over 1000 Windows and Linux/Unix servers running on top of a combination of Azure and on-premise vSphere.

Key Contributions:

• Leading a team of 7 Senior IT engineers by training, motivating and setting clear KPIs.
• Building a weekly automation pipeline assuring maximum autonomic resolution for the client.
• Build and bug-fix over a hundred automatons which either diagnose or completely resolve recurring issues saving my employer multiple FTE’s. Used technologies include TypeScript, Python, Powershell, Bash and SQL.
• Worked with tier 1 clients to align and support their requirements with a high-level of attention and intimacy.
• Leading all technical projects, system and software upgrades to improve the client’s infrastructure.
• Building a strong trust and positive relationship with the client.
• Written over 50 automated SOP’s to ensure uniform effective processing of requests and incidents.
• Manage relationships with (third party) vendors for technical products and services for the organization.
   

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A full overview of past experience is available
on my LinkedIn profile.
 

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View my transcript on certmetrics.com

• Associate Certification:
  • Developer - Associate (DVA)
  • Solutions Architect - Associate (SAA)
  • SysOps Administrator - Associate (SOA)
• Professional Certification:
  • DevOps Engineer - Professional (DOP)
  • Solutions Architect - Professional (SAP)
• AWS Specialty Certification
  • Security - Specialty (SCS)
  • Advanced Networking - Specialty (ANS)
     

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• MCSE: Cloud Platform and Infrastructure (2016)
• VMware: VCP6-DataCenterVitualization (2017)
• EC-Council: Certified Ethical Hacker (2014)
   

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Education focused on Open Standards, Open Software and Open Security, hence the name OS3. Half of the program focuses on the security of systems and networks.

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The education focused on core IT Services, Development and Business Intelligence. I build hands-on experience operating Linux, Windows and Cisco systems.

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